中质华兴研究院业务十大原则
Ten Business Principles of ZZHX Engineering Reseach Institute.
1. 客户利益永远至上。我们的经验表明,只要对客户尽心服务,成功就会随之而来。
1. Our clients’ interests always come first.
Our experience shows that if we serve our clients well, our own success will follow.
2. 我们最重要的三大财富是员工、资本和声誉。如三者之中任何一项遭到破坏,最难重建的当属声誉。我们不仅致力于从字面上,更从实质上完全遵循约束我们的法律、规章和职业道德准则。持续的成功有赖于坚定地遵守这一原则。
2. Our assets are our people, capital and reputation.
If any of these is ever diminished, the last is the most difficult to restore. We are dedicated to complying fully with the letter and spirit of the laws, rules and ethical principles that govern us. Our continued success depends upon unswerving adherence to this standard.
3. 我们一贯强调团队精神。在不断鼓励个人创意的同时,我们认为团队合作往往能带来最理想的效果。我们不会容忍那些置个人利益于公司和客户利益之上的人。
3. We stress teamwork in everything we do.
While individual creativity is always encouraged, we have found that team effort often produces the best results. We have no room for those who put their personal interests ahead of the interests of the firm and its clients.
4. 我们为自己的专业素质感到自豪。对于所从事的一切工作,我们都凭着最坚定的决心去追求卓越。如果我们必须在质与量之间作取舍的话,我们宁愿选择做最优秀的公司,而非最庞大的公司。
4. We take great pride in the professional quality of our work.
We have an uncompromising determination to achieve excellence in everything we undertake. We would, if it came to a choice, rather be best than biggest.
5. 我们的一切工作都强调创意和想象力。虽然我们承认传统的办法也许仍然是最恰当的选择,但我们总是锲而不舍地为客户策划更有效的方案。
5. We stress creativity and imagination in everything we do.
While recognizing that the old way may still be the best way, we constantly strive to find a better solution to a client’s problems.
6. 我们为员工提供快速职业发展的机会。晋升的条件取决于能力和业绩,而我们最优秀的员工潜力无限,能担当的职责也没有定式。我们认为多元化不是一种选择,而是一条必行之路。
6. We offer our people the opportunity to move ahead rapidly.
Advancement depends on merit and we have yet to find the limits to the responsibility our best people are able to assume. Being diverse is not optional; it is what we must be.
7. 我们尽力不断预测快速变化的客户需求,并致力于开发新的服务去满足这些需求。我们深知世界的瞬息万变,也谙熟满招损、谦受益的道理。
7. We constantly strive to anticipate the rapidly changing needs of our clients and to develop new services to meet those needs.
We know that the world will not stand still and that complacency can lead to extinction.
8. 我们经常接触机密信息,这是我们正常客户关系的一部分。违反保密原则或是不正当或轻率地使用机密信息都是不可原谅的。
8. We regularly receive confidential information as part of our normal client relationships.
To breach a confidence or to use confidential information improperly or carelessly would be unthinkable.
9. 我们的行业竞争激烈,故此我们积极进取地寻求扩展与客户的关系。但我们坚决秉承公平竞争的原则,绝不会诋毁竞争对手。
9. Our business is highly competitive, and we aggressively seek to expand our client relationships.
However, we must always be fair competitors and must never denigrate other firms.
10. 正直及诚信是我们业务的根本。我们期望我们的员工无论在工作上还是在私人生活上都要保持高度的道德水准。
10. Integrity and honesty are at the heart of our business.
We expect our people to maintain high ethical standards in everything they do, both in their work for the firm and in their personal lives.